We know that putting your property in the hands of a rental management company is a big decision. At AtEase BNB, we offer a completely risk-free guarantee that gives our clients the freedom to terminate their agreement with us and receive a complete refund of all 10% management fees after the first 6 months of having an active listing, no questions asked.
Your Questions, Answered.
How do I qualify for the guarantee?
If you have had an active listing with AtEase BNB for at least 6 months and aren’t 100% satisfied with our management services for any reason whatsoever, you qualify for our hassle-free guarantee. Great partnerships are built on trust and transparency. So, we offer our clients the chance to receive a refund for our services as long as you’re in compliance with our initial contract agreement.
How do I make a refund request?
No matter what the reason for your request may be, our team is here to help. Simply contact our customer service department to initiate your cancellation and refund. You can qualify for a refund of our management fees on up to 3 rental properties that have been listed with us for a minimum of 6 months.
What happens If I decide to terminate the agreement?
While we hate to lose you, we understand that listing a vacation rental property isn’t for everyone. Therefore, if you’d like to terminate your agreement with us after the first 6 months, we’ll issue a refund to the account on file with no added fees or stipulations.